A grievance is a concern, problem or complaint raised by a member of staff to their line manager or employer. All employers should have a grievance procedure in writing and ensure all staff are aware of the process should they want to raise a grievance.
Common reasons for grievances include concerns over:
- Terms and conditions of employment
- Health and safety
- Work relations with colleagues or management
- Bullying and harassment
- A change to working practices or duties
If you have an issue at work you should let your employer know as soon as possible. You should review your employer’s grievance policy in the first instance. If your employer does not have a grievance procedure you should consider the ACAS Code of Practice.
Often your employer or line manager will try and resolve the grievance informally in the first instance.
Where this is not possible, a formal written grievance may need to be submitted. Following this your employer should undertake an investigation into your grievance and then arrange a formal grievance meeting. You should have the opportunity to be accompanied by a companion (a trade union representative or a fellow colleague) at this meeting.
Following the outcome of the grievance you should be given the right to appeal against any formal decision made.
If you have raised a grievance and feel you are facing discrimination or any other serious legal issue, then contact GA’s specialist employment team by calling 01752 203500, emailing enquiries@GAsolicitors.com or filling in our contact form.