Although many people are unaware, the law that governs claims for compensation made in relation to cruise ships is different from the law in relation to other types of holidays. It is highly specialised and so it is important to get professional advice as soon as possible.
There are a number of possible reasons as to why you would look to claim compensation from your cruise ship provider. You may have suffered from food poisoning due to poor hygiene practices, perhaps you had a slip or fall on a badly maintained walkway, or became ill after using the swimming pool.
The claim will only be possible if the cruise operator has been negligent, and it was this negligence that caused your illness or injury.
There are two key regulations in force for compensation claims made against carriers. The first deals with international travel, whilst the other deals with travel within the UK.
For international travel (when travelling by sea from one country to another), legal liability is governed by the Convention relating to the Carriage of Passengers and their Luggage by Sea. This is known as the Athens Convention. If within the UK, then there is a UK domestic equivalent.
There is a strict two year limit on any claims, so it is important to seek professional legal advice as soon as possible.