GA Solicitors Achieves Prestigious APIL Corporate Accreditation
GA Solicitors is proud to announce that it has successfully met the accreditation criteria for corporate accreditation under the Association of Personal Injury Lawyers (APIL) Corporate Accreditation Scheme. This prestigious recognition reaffirms the firm’s longstanding commitment to delivering exceptional legal services in personal injury and clinical negligence law.
Following a rigorous monitoring visit conducted by APIL, GA Solicitors was found to exceed expected standards, demonstrating excellence in legal practice, client care, and business development. Below are the eight criteria GA Solicitors successfully met in order to gain APIL accreditation:
- Criterion 1: The Organisation – Demonstrating a well-managed structure with a strong commitment to legal service excellence.
- Criterion 2: Individual Accredited Status – Ensuring personal accreditation for key team members to maintain high standards.
- Criterion 3: Client Care – Upholding exceptional client service through prompt communication and professional guidance.
- Criterion 4: Personal Competence – Showcasing expertise and sound decision-making in case management and legal outcomes.
- Criterion 5: Training and Development – Investing in ongoing education, mentorship programs, and professional growth opportunities.
- Criterion 6: Supervision – Maintaining structured oversight to ensure consistency and quality in legal practice.
- Criterion 7: Quality Assurance – Implementing regular case reviews and compliance measures to maintain industry-leading standards.
- Criterion 8: Monitoring – Engaging in continuous assessment and self-evaluation to enhance service delivery.
The Plymouth-based law firm, which has been serving clients for more than 200 years, was commended for its modernised approach, dedication to staff wellbeing, and unwavering focus on compliance and service quality. The assessment also identified 41 areas of good practice, highlighting GA Solicitors’ ability to operate above and beyond expected industry standards.
Commitment to Excellence
GA Solicitors’ Personal Injury Team, led by Matthew Sheather (Partner and Head of Personal Injury) and James Walsh (Partner and Head of the Asbestos and Industrial Disease Team), was praised for its proactive case management, collaborative team culture, and commitment to securing outstanding outcomes for clients. The Personal Injury team’s structured approach ensures thorough case investigations, effective workload management, and client-centric service, which has resulted in a 97% five-star client review rating and a 99% recommendation rate from recent clients.
Thanks to a deliberate and concerted effort to ensure each personal injury solicitor maintains a moderate caseload, GA Solicitors is able to guarantee meticulous case handling and a strong emphasis on achieving positive client results. The team’s expertise extends across clinical negligence, employers’ liability, public liability, and asbestos-related disease claims, with a strong record in securing high-value settlements. GA’s success in these areas is attributed to its diligent attention to detail, strong relationships with expert witnesses, and strategic use of counsel to ensure the best possible outcomes for its clients.
GA Solicitors ensures that clients feel supported and well-informed throughout their legal journey, and it is this commitment to transparency and responsiveness that results in outstanding client satisfaction ratings and high recommendation rates.
Ongoing Investment in Staff and Client Care
The APIL assessment highlighted GA Solicitors’ investment in staff development and its emphasis on employee wellbeing, creating a supportive work environment that fosters professional growth and personal development. This includes dedicated and successful wellness initiatives, including clear access to mental health support resources.
As mentioned above, a collaborative culture with an emphasis on openness and continuous improvement is central to GA Solicitors. Regular training sessions ensure that all team members remain informed and engaged. The firm also emphasises the importance of transparency, with senior management maintaining a visible and approachable presence to support staff at all levels. Staff are encouraged to take an active role in shaping the firm’s policies and procedures, reinforcing GA Solicitors’ commitment to fostering an inclusive and forward-thinking workplace.
To ensure ongoing compliance with best practices, GA Solicitors conducts regular internal reviews and audits, alongside annual staff satisfaction surveys. These efforts enable the firm to adapt and refine its approach, ensuring that both client service and employee support continue to meet the highest possible standards.
Looking to the Future
GA Solicitors has recently focused on promoting its expertise in military deafness claims while continuing to strengthen its reputation in personal injury, clinical negligence, and industrial disease litigation. The firm remains committed to maintaining a highly skilled team and advancing its services to meet the evolving needs of clients.
Investment in technology and infrastructure also plays a key role in GA Solicitors’ strategic vision. A recent IT refurbishment has further enhanced the firm’s efficiency and ability to provide high-quality client service. Additionally, the firm continues to explore ways to mitigate industry challenges, including court delays.
Matthew Sheather, head of the personal injury team at GA Solicitors, commented: “We are delighted to have not only been reaccredited by APIL but praised so highly in their report. It is a testament to the team and backs up other third-party feedback such as Lexcel, Chambers UK and The Legal 500. Providing legal support in this area of law can sometimes be emotional and upsetting, but we are so proud to have been able to provide our clients with the level of support that we do.”
For more information about our personal injury offering click here. You can also call 01752 203500 or email enquiries@GAsolicitors.com.
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